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Intermediate Care Facilities Division


DC Health is experiencing delays in mail availability due to the impact of COVID-19 on the US postal service.

We appreciate your patience as we continue to process all mail in as timely a manner as possible.


COVID-19 Guidances and Best Practices

For the most up to date information on the District's response to COVID-19, including information on best practices, licensure waivers, and recommended guidelines, go to

Due to ongoing efforts to combat the spread of COVID-19, effective immediately, the Health Regulation and Licensing Administration (HRLA) is implementing a 100% telework policy and will be available for mail services only.

Walk In Services

UPDATED: The Health Regulation and Licensing Administration (HRLA) Processing Center will be open to the public by appointment only on Mondays, Wednesdays, and Thursdays starting on May 20, 2021, from 8:30 am – 3:30 pm. The online appointment scheduler is

 Individuals may also call the Processing Center at 1 (877) 672-2174 to get an update on their pending application.In response to the ongoing COVID-19 pandemic, all Health

Professional Board meetings are currently held virtually. Please check each board's respective website for information on when the next meeting will take place.If you are already in contact with a Health Licensing Specialist (HLS), please

forward any documents to said HLS via email.


The Intermediate Care Facilities Division (ICFD) licenses group homes for persons with intellectual, developmental and physical disabilities, Home Care Agencies, Home Support Agencies, Community Residence Facilities, Child Placing Agencies, Nurse Staffing Agencies and Assisted Living Residences.  In addition, the ICFD conducts annual and monitoring surveys and complaint/incident investigations to ensure compliance with local licensure requirements and/or with Conditions of Participation in the Medicare and Medicaid Programs under Title XIX of the Social Security Act.

The links below contain information about the eight facility types that are regulated by the Intermediate Care Facilities Division. For more information, due to COVID-19, please contact the Health Regulation and Licensing Administration via our Call Center at 1 (877) 672-2174.

Home Support Agency Information Session:  Home Support Agency Information Session Flyer 
ICFD's New Program (alert letter):  Home Support Agencies (HSAs)
Contact Phone: 
(877) 672-2174
Contact Fax: 
(202) 727-8471
Contact TTY: 
Office Hours: 
Monday to Friday 8:15 am to 4:45 pm
Service Location: 

Health, Department of

GIS Address: 
899 North Capitol Street, NE