Friday, May 2, 2014
The Department of Health has standard operating procedures (SOPs) which ensure consistency and uniformity in work to improve the city's health. Download the SOP Template here. (Note that downloading a document from a mobile device may incur data usage charges.)
Administrative Management
| Policy Number 200-299 | Policy or Procedure | Effective Date |
|---|---|---|
| - 200.100 [PDF] | Standard Operating Procedure Development | 09/16/16 |
| - 200.101 [PDF] | Procedure Title: Institutional Review Board for Public Health Policies & Procedures | 08/19/13 |
| - 240.10 [PDF] |
Customer Service - Minimum Standards for Telephone-Based Customer Service |
Rescinded |
| - 240.20 [PDF] | Customer Service - Out of Office Voice Mail and Email Script | Rescinded |
| - 240.500 [PDF] | Customer Service Signed Official | 01/14/17 |
| - 250.10 [PDF] |
Language Access
|
11/30/16 |
| - 260.000 [PDF] | Gender Identity and Expression Protections | 04/28/2017 |
| - 270.10 [PDF] | Government Affairs Management Policy | 02/05/14 |
| - 290.000 [PDF] |
Infant at Work Signed Official |
10/11/2018 |
| -291.000 [PDF] | Lactation Rooms | 01/17/2019 |
Legal Affairs and Risk Management
| Policy Number 300-399 | Policy or Procedure | Effective Date |
|---|---|---|
| - 310.000 [PDF] | Emergency Response | 05/16/18 |
| - 350.10 [PDF] | Incident Reporting and Investigation | 02/04/14 |
| - 350.20 [PDF] |
Workers' Compensation |
09/25/2018 |
| - 350.300 [PDF] | Risk Management - Risk Assessment and Control Committee | 05/16/18 |
Personnel (Human Resources) Management
| Policy Number 500-599 | Policy or Procedure | Effective Date |
|---|---|---|
| - 500.100 [PDF] | Appointment and Management of Student Interns | 06/09/18 |
| - 510.000 [PDF] |
Tour of Duty |
03/04/2019 |
| - 519.000 [PDF] |
Employee Onboarding |
01/17/2017 |
| - 520.000 [PDF] |
Employee Separations
|
01/17/2017 |
| - 525.000 [PDF] | Term Employee Conversion | 09/22/2017 |
| - 530.000 [PDF] | Tuition Assistance Program | 05/05/2017 |
Communication Management
| Policy Number 600-699 | Policy or Procedure | Effective Date |
|---|---|---|
| - 620.10 [PDF] | DOH Media and Public Relations Request | 04/24/14 |
| - 620.20 [PDF] | DOH Coordinating Media Coverage Publication Review and Media Campaigns | 04/24/14 |
| - 620.30 [PDF] | DOH Social Media Standards | 01/04/16 |
Information Technology Management
| Policy Number 700-799 | Policy or Procedure | Effective Date |
|---|---|---|
| - 720.20 [PDF] | Internet Access and Use | 01/13/14 |
| - 720.50 [PDF] | Password Management Policy | 01/13/14 |
| - 720.65 [PDF] | Backup Infrastructure Policy | 01/13/14 |
| - 720.70 [PDF] |
Revoking Privileges After Termination Policy | Rescinded |
| - 720.80 [PDF] | Web Information and Uploading | 01/03/18 |
| - 720-300 [PDF] | Electronic Mail Use | 11/02/17 |
| - 730.100 [PDF] |
Information Technology Enhancement and Migration
|
11/04/16 |
| - 735.000 [PDF] | Information Technology Project Managment | 07/11/2018 |
| - 740.000 [PDF] | Landline Telephones and Mobile devices | 06/14/2018 |
| - 750.000 [PDF] | Management of Network Printers and Desktop Printers | 07/22/2017 |
Contracts and Procurement
| Policy Number 800-899 | Policy or Procedure | Effective Date |
|---|---|---|
| - 810.000 [PDF] | Conflict Attestations for Contracts and Grant Agreements | 06/06/2017 |
| - 820.000 [PDF] | Contractor Onboarding | 03/21/2017 |
Facilities, Vehicle and Property
| Policy Number 900-999 | Policy or Procedure | Effective Date |
|---|---|---|
| - 900.100 [PDF] |
Use and Management of Vehicles |
11/23/15 |
Center For Policy Planning and Evaluation (CPPE)
| Policy Number 1100-1199 | Policy and Procedure | Effective Date |
| - 1170.000 [PDF] | Generating, Editing and Archiving Statistical Vital Record Data Files | 01/08/2019 |
Health Emergency Preparedness and Reponse Administration (HEPRA)
| Policy Number 1300-1399 | Policy and Procedure | Effective Date |
|---|---|---|
| - 1380.000 [PDF] |
DOH Management Integration Into Incident Command System |
11/16/2016 |
Health Regulation and Licensing Administration (HRLA)
| Policy Number 1400-1499 | Policy and Procedure | Effective Date |
|---|---|---|
| - 1 AD410.000 [PDF] | Return of Erroneously Collected License Application Fees | 10/12/2017 |
| - 1411.000 [PDF] | Quality Assurance Audits for Health Professional Licensure | 11/05/2018 |
| -1420-000 [PDF] | Cottage Food Registration and Inspection | 06/20/2018 |
| - 1421-000 [PDF] |
Inspector Safety |
06/12/2018 |
HIV/AIDS, Hepatitis, STD and TB Administration (HAHSTA)
| Policy Number 1550-1599 | Policy and Procedure | Effective Date |
|---|---|---|
| - 1550.000 [PDF] | Naloxone Distribution | 06/06/2018 |
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