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Intermediate Care Facilities Division

NOTICE OF DELIVERY SERVICE DELAYS

DC Health is experiencing delays in mail availability due to the impact of COVID-19 on the US postal service.

We appreciate your patience as we continue to process all mail in as timely a manner as possible.

***COVID 19 UPDATES***

COVID-19 Guidances and Best Practices

For the most up to date information on the District's response to COVID-19, including information on best practices, licensure waivers, and recommended guidelines, go to coronavirus.dc.gov.

PROCESSING CENTER Hours:
The Health Regulation and Licensing Administration (HRLA) Processing Center is open to the public Monday, Tuesday, Thursday and Friday, 9 am – 1 pm, and Wednesday, 9 am - 3:30 pm (except holidays).

The Intermediate Care Facilities Division (ICFD) licenses group homes for persons with intellectual, developmental and physical disabilities, Home Care Agencies, Home Support Agencies, Community Residence Facilities, Child Placing Agencies, Nurse Staffing Agencies and Assisted Living Residences.  In addition, the ICFD conducts annual and monitoring surveys and complaint/incident investigations to ensure compliance with local licensure requirements and/or with Conditions of Participation in the Medicare and Medicaid Programs under Title XIX of the Social Security Act.

The links below contain information about the eight facility types that are regulated by the Intermediate Care Facilities Division. For more information, due to COVID-19, please contact the Health Regulation and Licensing Administration via our Call Center at 1 (877) 672-2174.


COMPLAINTS


Complaint Hotline: (202) 442 - 4779

File a Complaint:  Complaint Forms

Facilities

Agencies

Incident Reports
Regulations
Complaints
Contact Phone: 
(877) 672-2174
Contact Fax: 
(202) 727-8471
Contact TTY: 
711
Office Hours: 
Processing Center: M-F: 9 am-1 pm, W: 9 am-3:30 pm; Office Hours M-F: 8:15 am-4:45 pm
Service Location: 

Health, Department of

GIS Address: 
2201 Shannon Place SE
City: 
Washington
State: 
DC
Zip: 
20020