NOTICE OF DELIVERY SERVICE DELAYS
DC Health is experiencing delays in mail availability due to the impact of COVID-19 on the US postal service.
We appreciate your patience as we continue to process all mail in as timely a manner as possible.
***COVID 19 UPDATES***
COVID-19 Guidances and Best Practices
For the most up to date information on the District's response to COVID-19, including information on best practices, licensure waivers, and recommended guidelines, go to coronavirus.dc.gov.
PROCESSING CENTER Hours:
The Health Regulation and Licensing Administration (HRLA) Processing Center is open to the public Monday, Tuesday, Thursday and Friday, 9 am – 1 pm, and Wednesday, 9 am - 3:30 pm (except holidays).
The Intermediate Care Facilities Division (ICFD) licenses group homes for persons with intellectual, developmental and physical disabilities, Home Care Agencies, Home Support Agencies, Community Residence Facilities, Child Placing Agencies, Nurse Staffing Agencies and Assisted Living Residences. In addition, the ICFD conducts annual and monitoring surveys and complaint/incident investigations to ensure compliance with local licensure requirements and/or with Conditions of Participation in the Medicare and Medicaid Programs under Title XIX of the Social Security Act.
The links below contain information about the eight facility types that are regulated by the Intermediate Care Facilities Division. For more information, due to COVID-19, please contact the Health Regulation and Licensing Administration via our Call Center at 1 (877) 672-2174.
- Community Residential Facilities for the Elderly and Physically Disabled (Chapter 34)
- Community Residential Facilities or Group Homes for Persons with Intellectual Disabilities (Chapter 35)
- Intermediate Care Facilities for Persons With Intellectual Disabilities (licensed and federally certified)
Complaint Hotline: (202) 442-4779