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Rodent Control


DC Health is experiencing delays in mail availability due to the impact of COVID-19 on the US postal service.

We appreciate your patience as we continue to process all mail in as timely a manner as possible.


COVID-19 Guidances and Best Practices

For the most up to date information on the District's response to COVID-19, including information on best practices, licensure waivers, and recommended guidelines, go to


Walk-in Services 

UPDATED: The Health Regulation and Licensing Administration (HRLA) Processing Center will fully reopen its public service counter Monday through Friday starting on July 12, 2021, from 8:30 am – 3:30 pm.

All HRLA related documents should be mailed to 899 North Capitol Street NE Washington, DC 20002. Individuals may also call the Processing Center at 1 (877) 672-2174 to get an update on their pending application.


DC Health has established a comprehensive, sustainable and responsive rodent control and animal disease prevention program. This program will use an integrated approach that includes community outreach, surveys, abatement, enforcement and cooperation with other District agencies to protect human health and the environment.

In October 2000, emergency re-organization and code enforcement legislation created the Bureau of Community Hygiene in DC Health and established initial civil penalties for conditions conducive to the proliferation of the rodent population. Permanent legislation passed October 19, 2000.

The new model includes a centralized program core in DC Health and defines enforcement services for the Rodent Control and Food Protection Programs.

This program includes interagency communication to assure a citywide enforcement structure where each agency participates in achieving neighborhood goals for cleanliness, safety and healthy environments.

An Animal Disease Prevention Unit is now a part of the Bureau of Community Hygiene to prevent animal diseases respond to dog bites, licensing of pets and related issues.

DC Health conducts citywide outreach and education efforts through printed materials, TV, radio and print media using schools and public and private partners for distribution.

Rodent Control Program staff alerts the DC Health Food Protection Program staff of specific areas where waste food sources contribute to rodent activity in residential neighborhoods or commercial neighborhoods. DC Health Food Protection Program will initiate enforcement at food establishments if needed.

DC Health abatement efforts utilize registered products to bait rodents in outdoor burrows on public property. DC Health also will bait private property if residents obtain signed petitions.

For complaints about rodents, residents should contact the Citywide Call Center at 311. When you contact the Citywide Call Center, please request the report to be sent to DC Health, and DC Health will receive the complaints (electronically). Control numbers are assigned to track DC Health responses over time.

Contact Phone: 
(877) 672-2174
Contact Fax: 
(202) 727-8471
Contact TTY: 
Office Hours: 
Monday to Friday 8:15 am to 4:45 pm
Service Location: 

Health, Department of

GIS Address: 
899 North Capitol Street, NE